Inside Sales Engineer

Standard Bots; United States; Remote; USD 100,000 - 140,000; Full time

Benefits offered by this job

Employee Stock Options

Paid time off

Medical/dental/vision insurance

Life insurance

Disability insurance

401(k)

Job summary

Standard Bots is hiring an Inside Sales Specialist to be the first technical point of contact for prospective customers. You will qualify inbound leads, capture discovery notes, and guide prospects through the early buying stages with cross-functional support from sales, marketing, and solutions engineering.

The role is fully remote with preferences in the NYC metro, North Carolina, California, Illinois, or Texas.

Qualifications

• 2–4 years in inside sales, pre-sales engineering, or technical support in a fast-paced, B2B environment
• Experience working in industrial automation, robotics, hardware, or manufacturing is highly preferred
• Strong verbal and written communication skills — you know how to tailor technical messaging for a non-technical or technical audience
• Proficiency with CRM systems (e.g., HubSpot, Salesforce) and lead routing workflows
• Detail-oriented with excellent note taking and documentation habits
• Comfortable handling multiple simultaneous inbound requests and prioritizing follow-ups
• Strong ability to work independently while collaborating closely across departments
• Experience supporting or selling complex hardware/software systems is a plus
• A natural curiosity about how machines work and how automation can improve customer operations

Responsibilities

• Respond promptly and professionally to all inbound sales inquiries from web, email, and other channels
• Qualify inbound leads using pre-defined criteria and assess budget, authority, and need
• Conduct discovery calls to understand technical feasibility and customer goals
• Maintain detailed notes in the CRM, including call outcomes and follow-ups
• Route qualified leads to the appropriate Regional Sales Manager or Applications Engineer
• Assist in technical Q&A and explain robot capabilities and deployment scenarios
• Collaborate with marketing to provide feedback on lead quality and messaging gaps
• Create and maintain technical sales collateral such as feature sheets and FAQs
• Maintain ownership of response time SLAs for lead follow-up
• Analyze patterns in incoming leads and identify sales funnel gaps
• Engage in light demo walkthroughs for early-stage prospects
• Support lead handoff to reduce friction in early conversion
• Stay up-to-date on product capabilities and hardware/software integrations

Skills

Inside sales

Pre-sales engineering

Technical support

CRM proficiency

Communication skills

Tools

HubSpot

Salesforce

Lead routing workflows

Job description

Propel human productivity through the world’s most accessible robots.

People don't work at Standard Bots to make robots. They work here to make tomorrow easier. It’s fascinating, rewarding, and most of all, incredibly difficult to do. That’s why we’re searching for people who are up for the challenge. Who are optimistic about the future.

Our team comes from pioneering companies:

Our Investors

Live demos from the floor — each one built on the skills above.

About Standard Bots
Standard Bot’s mission is to significantly lower the barrier to entry to real-world automation, bringing the power of bits to the world of atoms and unlocking productivity for entire new industries and users. Our user-facing applications and APIs directly empower individuals and developers to jump directly into solving their challenges without the need for a background in robotics or automation. A relentless focus on simplicity and ease of use brings this revolutionary potential to new users and industries.

What you'll do:

As an Inside Sales Specialist, you’ll be the first technical point of contact for prospective customers. You’ll be responsible for qualifying inbound leads, capturing detailed discovery notes, and guiding prospects through the early stages of the buying journey. You’ll work cross-functionally with sales, marketing, and solutions engineering to help route leads to the right channels and support our mission to bolster U.S. manufacturing automation.

This role is fully remote with the following preferences: NYC metro, North Carolina, California, Illinois, or Texas.

Responsibilities:

Respond promptly and professionally to all inbound sales inquiries from web, email, other channels

Qualify inbound leads using pre-defined criteria (e.g. use case Lit, budget, authority, need, timeline)

Conduct discovery calls to assess technical feasibility and customer goals

Maintain detailed notes in the CRM, including call outcomes, qualification status, and follow-ups

Route qualified leads to the appropriate Regional Sales Manager, Applications Engineer , or otherwise

Support initial technical Q&A, helping customers understand robot capabilities, system requirements, and deployment Lit

Collaborate with marketing to provide feedback on lead quality and messaging gaps

Assist in the creation and maintenance of technical sales collateral (e.g., feature sheets, configuration templates, FAQs)

Maintain ownership of response time SLAs for lead follow-up

Analyze patterns in incoming leads and identify trends or gaps in sales funnel performance

Engage in light demo walkthroughs or introductory presentations for early-stage prospects

Support lead handoff process into the sales pipeline and help reduce friction in early- stage conversion

Stay up-to-date on Standard Bots product capabilities, hardware/software integrations, and common deployment scenarios

Champion a great first impression of Standard Bots with curiosity, empathy, and a solution-oriented mindset

Qualifications:

2–4 years in inside sales, pre-sales engineering, or technical support in a fast-paced, B2B environment

Experience working in industrial automation, robotics, hardware, or manufacturing is highly preferred

Strong verbal and written communication skills — you know how to tailor technical messaging for a non-technical or technical audience

Proficiency with CRM systems (e.g., HubSpot, Salesforce) and lead routing workflows

Detail-oriented with excellent note taking and documentation habits

Comfortable handling multiple simultaneous inbound requests and prioritizing follow- ups

Strong ability to work independently while collaborating closely across departments

Experience supporting or selling complex hardware/software systems is a plus

A natural curiosity about how machines work and how automation can improve customer operations

Nice to have:

Exposure to robotic systems, PLCs, or industrial control software

Familiarity with remote demos, CAD diagrams, or layout visualization tools

Technical aptitude with the ability to troubleshoot at a conceptual level

Experience working with channel partners, distributors, or systems integrators

Compensation and Benefits:
The salary range for this role is $100,000 - $140,000 OTE, depending on experience. Salary is just one part of the overall compensation at Standard Bots. All Full-Time Employees are eligible for Employee Stock Options. We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.

Compensation Range: $100K - $140K

Standard Bots

Team,

As you know, our goals are clear, even if the work to get there isn’t:

• Make the highest value robot hardware that’s at the Pareto front in terms of price and usability. Make it easy to use without making it expensive — this combination is key.
• Build the best API and environment for building apps on a robot. By empowering developers, we hope to help them imagine use cases that was never considered.
• Implement and contribute to the latest in robotics. We’re already making strides in areas like depth data from multi camera arrays and deep-learning-based policies for updating motion plans in realtime. There’s so much more we intend to push forward with others; a rising tide lifts all robotically assembled boats.

This is just a reminder; I realize you all know this quite well. Who knows, maybe we’ll screenshot this note and put it on our website so candidates can be as excited as we are.

CEO

Our mission

At Standard Bots, we're taking a similar approach. We're designing better hardware and easier-to-use software together to once again accelerate what humans are capable of achieving — this time, with robots. The amount of work to get there is immense, but so is the opportunity.