Remote Inside Sales Account Manager - Industrial Fasteners

Hodell-Natco Industries, Inc.; South Carolina; Hybrid; USD 45,000 - 70,000; Full time

Benefits offered by this job

401(k) with match

Medical, Dental and Vision insurance

Paid time off

Professional development assistance

Employee Referral program

Job summary

Hodell-Natco Industries, Inc. in Columbia, SC is seeking an Account Manager – Inside Sales to nurture an existing book of business and develop new opportunities.

You will manage quotes, orders, and customer communications, while coordinating with purchasing, operations, and the sales team to meet targets. The role requires a customer-focused mindset, strong communication, and proficiency with ERP/MRP systems (SalesForce & P21 is a plus).

Qualifications

• High school diploma or GED required; further degree preferred.
• 3+ years customer-facing/account management experience.
• Experience with ERP/MRP systems; SalesForce and P21 a plus.

Responsibilities

• Provide exceptional customer experience and build relationships at all levels of the customer organization.
• Enter quotes and sales orders promptly and follow up.
• Proactively manage inventory using monthly reports and coordinate with purchasing/operations.
• Act as advocate for customers to improve buying experience with HNI.
• Meet or exceed annual sales and margin goals for territory and branch.
• Assist with warehouse and other support duties as opportunities arise.

Skills

Time management

Detail oriented

Verbal & written communication

Active listening

Problem solving

People skills

Microsoft Office

SalesForce knowledge

ERP/MRP systems

Education

High School Diploma or GED

Associates or Bachelor’s degree preferred

Tools

SalesForce

P21

Job description

Hodell-Natco Industries, Inc. in Columbia, SC is seeking an Account Manager – Inside Sales to nurture an existing book of business and develop new opportunities.

You will manage quotes, orders, and customer communications, while coordinating with purchasing, operations, and the sales team to meet targets. The role requires a customer-focused mindset, strong communication, and proficiency with ERP/MRP systems (SalesForce & P21 is a plus).