Strategic Inside Sales & Account Growth Manager

Hodell-natco Industries Inc; Valley View (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

PTO

Professional development

Employee referral program

Job summary

Hodell-Natco Industries (HNI) is seeking an Inside Sales Account Manager to manage an existing book of business and develop new opportunities in the industrial fasteners space. You will visit customers, coordinate with sales, operations, purchasing and sourcing, and promote continuous improvement with system-driven communication.

The role emphasizes exceptional customer service, proactive account management, and sales growth in a fast-paced environment.

Qualifications

• HS Diploma/GED required
• Associates or bachelor’s degree preferred
• Equivalent work experience considered
• Excellent time management and organizational skills
• Strong verbal and written communication skills
• Proficient in Microsoft Office, especially Excel
• Experience with ERP/MRP systems; SalesForce & P21 a plus
• Ability to travel to customer sites as needed

Responsibilities

• Provide exceptional customer experience and build strong relationships with customers
• Enter quotes and sales orders promptly; follow up within required timeframes
• Expedite orders and coordinate with purchasing/operations for inbound requirements
• Act as customer advocate to improve buying experience
• Utilize inventory trends to manage stock levels
• Analyze information and resolve issues; escalate when needed
• Travel to customer locations as required; support warehouse and other duties as needed

Job description

Hodell-Natco Industries (HNI) is seeking an Inside Sales Account Manager to manage an existing book of business and develop new opportunities in the industrial fasteners space. You will visit customers, coordinate with sales, operations, purchasing and sourcing, and promote continuous improvement with system-driven communication.

The role emphasizes exceptional customer service, proactive account management, and sales growth in a fast-paced environment.