Remote Infusion Care Coordinator - Patient Scheduling

Spectraforce Technologies, Inc.; Raleigh (NC); Remote; USD 45,000 - 65,000; Full time

Job summary

Spectraforce Technologies, Inc. is seeking an Infusion Care Coordinator for a remote, 6-month assignment with potential extension or conversion. Work hours are Mon-Fri 8am-6pm CST with OT by approval.

You will support patients on specialty medications, coordinate deliveries, and maintain clear communication with patients and pharmacists. Ideal candidates have a Pharmacy Technician License, a high school diploma or GED, and at least 3 years of retail, hospital, or mail-order pharmacy experience.

Qualifications

• Strong customer service and de-escalation skills.
• Ability to multitask in a fast-paced environment.
• Pharmacy knowledge helpful for medication coordination.

Responsibilities

• Coordinate the treatment process from initiation to conclusion of therapy.
• Under pharmacist supervision perform prescription data entry functions.
• Coordinate home nursing services for patients.
• Maintain all related pharmacy records (logs, care plans, profiles).
• Obtain verbal authorizations and request clinical information from prescribers.
• Track coverage determination requests; determine need for pharmacist review.
• Respond to inquiries regarding authorizations and PBM applications.
• Answer inbound patient calls and assist with delivery needs; de-escalate as needed.
• Document patient interactions and coordinate with pharmacists and teams.

Skills

Customer service

De-escalation

Multitasking

Communication

Pharmacy knowledge

Education

High School Diploma or GED

Pharmacy Technician License

Job description

Spectraforce Technologies, Inc. is seeking an Infusion Care Coordinator for a remote, 6-month assignment with potential extension or conversion. Work hours are Mon-Fri 8am-6pm CST with OT by approval.

You will support patients on specialty medications, coordinate deliveries, and maintain clear communication with patients and pharmacists. Ideal candidates have a Pharmacy Technician License, a high school diploma or GED, and at least 3 years of retail, hospital, or mail-order pharmacy experience.