Remote Infrastructure & Operations Delivery Director

Otsuka America Pharmaceutical Inc.; Providence (RI); Remote; USD 169,000 - 253,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental coverage

Vision coverage

Prescription drug coverage

Company provided basic life

Accidental death & dismemberment

Short-term disability insurance

Long-term disability insurance

Tuition reimbursement

Student loan assistance

401(k) match

Flexible time off

Paid holidays

Paid leave programs

Other company provided benefits

Job summary

Otsuka America Pharmaceutical Inc. is seeking an experienced Infrastructure and Operations Solution Delivery Partner to lead the horizontal delivery engine for I&O, partnering with Platform Leads, EPMO, Finance, and Information Security to convert enterprise demand into prioritized infrastructure and workplace services.

This role oversees platform lifecycle management, cross-functional delivery across Hybrid Cloud, Digital Workplace, and Enterprise Service Management, and ensures readiness, risk

Qualifications

• 7-10 years of progressive IT experience with 3-5 years in infrastructure, operations, or technology delivery.
• Experience delivering and operating enterprise infrastructure across cloud and data center platforms.
• Regulated environment ITIL-based service design and delivery.

Responsibilities

• Coordinate end-to-end delivery activities for assigned platforms and services, partnering with Platform and Service Leads.
• Promote Lean-Agile, SDLC, and delivery management practices across Infrastructure & Operations teams.
• Establish disciplined capacity vs demand and dependency management balancing speed, risk, cybersecurity, resilience, and regulatory requirements.
• Ensure IT Service Introduction, Release Management, and Change-and-Adoption discipline for new capabilities with operational readiness and documentation.
• Coordinate with Platform and Service Leads to align roadmaps and delivery timelines, dependencies, and operating models.
• Lead cross-functional delivery, coordinating Delivery Managers, Platform Leads, Product Managers, Service Leads, engineers, architects, and suppliers.
• Prepare and communicate delivery status, risks, dependencies, and recommendations to senior leadership and governance forums.
• Partner with Information Security, Testing and Validation, Quality, and Compliance to meet GxP, privacy, security, and audit requirements.

Skills

IT leadership

Infrastructure delivery

Lean-Agile

SDLC

SAFe

Stakeholder management

Regulated environments

Cross-functional collaboration

ITIL-based service design

Portfolio planning

Education

Bachelor's degree in Computer Science or related field

Master's degree in relevant field (MBA preferred)

Job description

Otsuka America Pharmaceutical Inc. is seeking an experienced Infrastructure and Operations Solution Delivery Partner to lead the horizontal delivery engine for I&O, partnering with Platform Leads, EPMO, Finance, and Information Security to convert enterprise demand into prioritized infrastructure and workplace services.

This role oversees platform lifecycle management, cross-functional delivery across Hybrid Cloud, Digital Workplace, and Enterprise Service Management, and ensures readiness, risk