Associate Director, I&O Solution Delivery (Remote)

Otsuka America Pharmaceutical Inc.

Helena (MT)

Remote

USD 169,000 - 253,000

Full time

3 days ago
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Benefits offered by this job

Comprehensive medical coverage
Dental coverage
Vision coverage
401(k) match
Tuition reimbursement
Flexible time off

Job summary

Otsuka America Pharmaceutical Inc. is seeking a seasoned Infrastructure and Operations leader to drive platform lifecycle management and cross-functional delivery across Hybrid Cloud Services, Digital Workplace, and Enterprise Service Management.

The role emphasizes Lean-Agile practices, ITIL-based delivery, and strong governance for regulated environments. You will partner with IT Business Partners, Platform Leads, and Finance to translate roadmaps into practical delivery plans, manage demand

Qualifications

  • Experience in Lean-Agile, ITIL-based service design and delivery.
  • Strong stakeholder management and communication across senior levels.
  • Budgeting, forecasting, and portfolio planning in large enterprise environments.

Responsibilities

  • Coordinate end-to-end platform and service delivery lifecycle.
  • Ensure readiness for new/changed capabilities with runbooks, SLAs, and security controls.
  • Lead cross-functional teams across global delivery, vendors, and internal partners.
  • Drive demand management, prioritization, and capacity planning for platforms and services.
  • Communicate delivery status and risks to leadership on a regular cadence.

Skills

Lean-Agile
ITIL
SAFe
Stakeholder mgmt

Education

Bachelor’s degree in Computer Science/Engineering
Master’s degree (MBA with tech focus)

Tools

ServiceNow
Jira

Job description

Otsuka America Pharmaceutical Inc. is seeking a seasoned Infrastructure and Operations leader to drive platform lifecycle management and cross-functional delivery across Hybrid Cloud Services, Digital Workplace, and Enterprise Service Management.

The role emphasizes Lean-Agile practices, ITIL-based delivery, and strong governance for regulated environments. You will partner with IT Business Partners, Platform Leads, and Finance to translate roadmaps into practical delivery plans, manage demand

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