Infrastructure & Operations Delivery Director (I&O)

Otsuka America Pharmaceutical Inc.; Austin (TX); Remote; USD 169,000 - 253,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental coverage

Vision coverage

Prescription drug coverage

Company provided basic life

401(k) match

Flexible time off

Paid holidays

Paid leave programs

Job summary

Otsuka America Pharmaceutical Inc. seeks a senior leader to build and run the horizontal delivery engine for Infrastructure & Operations.

You will partner with IT Business Partners, platform leads, finance, EA, security, and validation teams to translate enterprise demand into prioritized, running infrastructure and workplace services. You will oversee platform lifecycle management, ensuring alignment of roadmaps, delivery timelines, and risk management.

Qualifications

• Professional experience in Lean-Agile, SDLC, and ITIL-based service design and delivery.
• Proven ability to lead cross-functional delivery across platforms and services.
• Strong stakeholder management and communication for executive audiences.
• Experience with regulated environments and validation practices is a plus.

Responsibilities

• Coordinate end-to-end delivery activities for platforms and services.
• Support Lean-Agile, SDLC, and delivery management practices across I&O teams.
• Manage capacity, risks, dependencies, and governance for deliveries.
• Ensure operational readiness including SLAs/OLAs, runbooks, monitoring, and security considerations.
• Lead cross-functional teams and partner with security, validation, and compliance groups.

Skills

Lean-Agile

SDLC

ITIL

Cross-functional collaboration

Leadership

Stakeholder management

Education

Bachelor's degree in CS/IS/Engineering

Job description

Otsuka America Pharmaceutical Inc. seeks a senior leader to build and run the horizontal delivery engine for Infrastructure & Operations.

You will partner with IT Business Partners, platform leads, finance, EA, security, and validation teams to translate enterprise demand into prioritized, running infrastructure and workplace services. You will oversee platform lifecycle management, ensuring alignment of roadmaps, delivery timelines, and risk management.