I&O Solution Delivery Leader (Remote)

Otsuka America Pharmaceutical Inc.; Pierre (SD); Remote; USD 169,000 - 253,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental coverage

Vision coverage

401(k) match

Paid holidays

Job summary

Otsuka America Pharmaceutical Inc. seeks a senior leader in Infrastructure and Operations to drive platform delivery and service management across Hybrid Cloud and workplace services.

You will partner with business partners, Platform Leads, and governance to convert demand into prioritized, operating infrastructure and workplace capabilities. The role emphasizes disciplined delivery, regulatory compliance, and cross-functional collaboration to ensure readiness, SLAs/OLAs, and secure user

Qualifications

• 7-10 years IT experience, 3-5 years leading infrastructure/operations/IT delivery.
• Experience delivering enterprise infrastructure and end-user technology services.
• ITIL-based service design and delivery in regulated environments.
• Lean-Agile, SDLC, Scrum, Kanban, or SAFe across distributed teams; SAFe preferred.
• Experience planning platform roadmaps, portfolio prioritization, and dependency management.
• Hands-on IT service design, service introduction, and operational readiness for infra/workplace services.

Responsibilities

• Coordinate end-to-end delivery for platforms and services from strategy to retirement.
• Promote Lean-Agile, SDLC, and delivery management practices across IT operations.
• Manage capacity, risk, cybersecurity, and compliance in a regulated environment.
• Ensure release management, change adoption, and operational readiness for new capabilities.
• Coordinate cross-functional teams across Hybrid Cloud, Digital Workplace, and Enterprise Service Management.
• Lead demand management and quarterly roadmap planning with stakeholders.

Skills

Lean-Agile practices

SDLC

ITIL-based service design

Delivery leadership

Cross-functional collaboration

Stakeholder management

Strategic planning

Communication

Regulated environment

Education

Bachelor's degree in Computer Science/Information Systems/Engineering

MBA with technology focus (preferred)

Tools

CMDB tooling

Job description

Otsuka America Pharmaceutical Inc. seeks a senior leader in Infrastructure and Operations to drive platform delivery and service management across Hybrid Cloud and workplace services.

You will partner with business partners, Platform Leads, and governance to convert demand into prioritized, operating infrastructure and workplace capabilities. The role emphasizes disciplined delivery, regulatory compliance, and cross-functional collaboration to ensure readiness, SLAs/OLAs, and secure user