I&O Delivery Leader - Platforms & Services

Otsuka America Pharmaceutical Inc.; Frankfort (KY); Remote; USD 160,000 - 230,000; Full time

Job summary

Otsuka America Pharmaceutical Inc. is seeking an Infrastructure and Operations Solution Delivery Partner to build and run the horizontal delivery and service management engine of the I&O function.

You will partner with IT Business Partners, Platform and Service Leads, EPMO, Finance, Enterprise Architecture, Information Security, Testing and Validation, and other Solution Delivery Partners to convert enterprise demand into prioritized, working infrastructure, enabling capabilities and workplace

Qualifications

• 7-10 years of progressive IT experience, with 3-5 years leading infrastructure, operations, service management, or technology delivery initiatives
• Broad experience delivering and operating enterprise infrastructure and end-user technology services across cloud and data center platforms
• Strong experience in Lean-Agile, SDLC, Scrum, Kanban, or SAFe practices across globally distributed teams
• Demonstrated success in demand management, work estimation, capacity planning, and senior stakeholder management

Responsibilities

• Coordinate end-to-end delivery activities for assigned platforms and services
• Establish capacity vs demand and dependency management
• Ensure IT Service Introduction, Release Management, and Change-and-Adoption discipline
• Coordinate cross-functional teams and stakeholders to support successful delivery outcomes
• Prepare and communicate delivery status, risks, dependencies, and recommendations to senior leadership

Skills

ITIL framework

Lean-Agile

SDLC

Delivery management

Cross-functional leadership

Stakeholder management

Communication

Regulated environment

Education

Bachelor's degree in Computer Science, Information Systems, Engineering

MBA with technology focus (preferred)

Tools

ServiceNow

Job description

Otsuka America Pharmaceutical Inc. is seeking an Infrastructure and Operations Solution Delivery Partner to build and run the horizontal delivery and service management engine of the I&O function.

You will partner with IT Business Partners, Platform and Service Leads, EPMO, Finance, Enterprise Architecture, Information Security, Testing and Validation, and other Solution Delivery Partners to convert enterprise demand into prioritized, working infrastructure, enabling capabilities and workplace