Remote Infrastructure & Operations Delivery Lead

Otsuka America Pharmaceutical Inc.; Olympia (WA); Remote; USD 169,000 - 253,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental coverage

Vision coverage

401(k) match

Paid holidays

Job summary

Otsuka America Pharmaceutical Inc. is seeking a seasoned Infrastructure and Operations Delivery Leader.

This role drives end-to-end platform lifecycle management, coordinating across Platform Leads, Service Leads, PMO, Finance, and Information Security to translate enterprise demand into prioritized, working infrastructure and workplace services. Responsibilities include Lean-Agile adoption, release readiness, dependency management, and cross-functional governance.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (required).
• Master’s degree in Computer Science, Information Systems, Engineering, Business Administration (MBA with a technology focus), or a related discipline (preferred).
• ITIL 4, PMP, CSM/SAFe, and cloud/infrastructure certifications are preferred.
• Strong communication, influencing, and stakeholder management abilities.
• Experience leading cross-functional, globally distributed teams in regulated environments.

Responsibilities

• Coordinate end-to-end delivery activities for platforms and services with Platform and Service Leads.
• Drive Lean-Agile, SDLC, and delivery practices across I&O teams.
• Establish capacity vs demand and manage dependencies in a regulated environment.
• Ensure release and change management readiness, including SLAs, CMDB, runbooks, and security.
• Lead cross-functional delivery across Hybrid Cloud Services, Digital Workplace, and ESN platforms.

Skills

Lean-Agile

SDLC

Scrum

Kanban

SAFe

Stakeholder management

Communication skills

Regulated environment

Education

Bachelor’s degree in Computer Science/Information Systems/Engineering

Master’s degree in CS/IS/Engineering/MBA (tech focus)

Tools

PMP

CSM/SAFe Agilist/SAFe RTE/PO/PM

ITIL 4

SAFe certifications (advantageous)

Cloud certifications (AWS/Azure/Google)

ServiceNow certification

Job description

Otsuka America Pharmaceutical Inc. is seeking a seasoned Infrastructure and Operations Delivery Leader.

This role drives end-to-end platform lifecycle management, coordinating across Platform Leads, Service Leads, PMO, Finance, and Information Security to translate enterprise demand into prioritized, working infrastructure and workplace services. Responsibilities include Lean-Agile adoption, release readiness, dependency management, and cross-functional governance.