Remote InfoSec Program Manager for Customer Success

COFENSE; Washington (District of Columbia); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Fully Remote

Uncapped Variable Compensation

401k match

Paid Employee Appreciation Days

Job summary

COFENSE is looking for a remote Information Security Program Manager who will oversee a portfolio of customers in the cyber security sector. The role involves ensuring client satisfaction through effective project management, fostering client relationships, and providing strategic consultative guidance.

The ideal candidate has 2-4 years of relevant experience, strong communication skills, and a customer-centric approach. Competitive perks include fully remote work, uncapped variable compensation, and a 401k match.

Qualifications

• 2-4 years of experience in cyber threat management or client portfolio management.
• Experience supporting customers in a consulting or account management role.
• CISSP, Security+, or PMP certification preferred.

Responsibilities

• Manage relationships with assigned clients, ensuring successful onboarding.
• Perform risk management to prevent churn and showcase product value.
• Coordinate internal and third-party resources for project execution.

Skills

Analytical skills

Strong communication skills

Customer relationship management

Project management

Knowledge of phishing threats

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

AI tools

Microsoft PowerPoint

Job description

COFENSE is looking for a remote Information Security Program Manager who will oversee a portfolio of customers in the cyber security sector. The role involves ensuring client satisfaction through effective project management, fostering client relationships, and providing strategic consultative guidance.

The ideal candidate has 2-4 years of relevant experience, strong communication skills, and a customer-centric approach. Competitive perks include fully remote work, uncapped variable compensation, and a 401k match.