Strategic Information Security Program Manager

COFENSE; Leesburg (VA); Remote; USD 85,000 - 110,000; Full time

Job summary

COFENSE is seeking an Information Security Program Manager in Leesburg, Virginia, to oversee a portfolio of customers and ensure client satisfaction. This role involves delivering strategic guidance, managing relationships, and ensuring product effectiveness throughout the customer lifecycle.

Success is measured through revenue retention, product adoption, and customer satisfaction. Applicants should have experience in customer support, a strong understanding of security threats, and excellent communication skills.

Qualifications

• Previous experience in consulting or technical account management.
• Experience in Information Security and Program Management.
• Understanding of messaging, SMTP, and email products.

Responsibilities

• Manage client relationships and ensure satisfaction.
• Perform risk management to minimize churn.
• Produce high-quality deliverables for clients.
• Coordinate with internal resources for project execution.

Skills

Strong verbal and written communications skills

Account management

Intermediate knowledge of phishing threat landscape

Analytical mindset

Project and program management

Education

Bachelor's degree

CISSP, Security+, or PMP certification

2-4 years in cyber threat management

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

ChurnZero

Job description

COFENSE is seeking an Information Security Program Manager in Leesburg, Virginia, to oversee a portfolio of customers and ensure client satisfaction. This role involves delivering strategic guidance, managing relationships, and ensuring product effectiveness throughout the customer lifecycle.

Success is measured through revenue retention, product adoption, and customer satisfaction. Applicants should have experience in customer support, a strong understanding of security threats, and excellent communication skills.