Remote Industrial Technical Support Engineer
Linx Printing Technologies Limited
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Benefits offered by this job
Job summary
Linx Printing Technologies Limited in Grand Rapids, MI is hiring an Industrial Technical Support Engineer to provide high-level technical support for coding and marking systems used in manufacturing. This role requires diagnosing complex electro-mechanical faults and offering remote assistance to distributors.
Applicants should have a Bachelor's degree in Engineering or equivalent experience, along with hands-on troubleshooting skills for industrial equipment. Benefits include a competitive salary and comprehensive package.
Qualifications
- Bachelor's degree or equivalent technical experience in Engineering.
- Minimum experience supporting industrial or production equipment in a technical engineering capacity.
- Proven hands-on experience troubleshooting electro-mechanical machinery and embedded control systems.
- Working knowledge of PLC integration, digital and analogue I/O, sensors, actuators, and basic ladder logic concepts.
- Experience diagnosing industrial networks and communication protocols.
Responsibilities
- Diagnosing complex electro-mechanical and software faults on equipment.
- Providing high-level technical support to distributors and customers.
- Supporting industrial printers and coders in automated manufacturing lines.
- Troubleshooting printheads, sensors, and industrial communications interfaces.
- Collaborating with Engineering, R&D, and Quality teams on product issues.
- Mentoring and developing other support engineers.
Job description
Linx Printing Technologies Limited in Grand Rapids, MI is hiring an Industrial Technical Support Engineer to provide high-level technical support for coding and marking systems used in manufacturing. This role requires diagnosing complex electro-mechanical faults and offering remote assistance to distributors.
Applicants should have a Bachelor's degree in Engineering or equivalent experience, along with hands-on troubleshooting skills for industrial equipment. Benefits include a competitive salary and comprehensive package.
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