Remote Income Maintenance Caseworker — Eligibility & Guidance

Commonwealth of Pennsylvania; Fairview Township (York County); Hybrid; USD 48,000 - 58,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker in York County to determine eligibility for a range of assistance programs, including Medicaid, SNAP, LIHEAP, and Nursing Home Care. The role emphasizes accurate case decisions, data entry, and thorough documentation.

After completing the 8-week Income Maintenance Standard Training Program (IMSTP), you will conduct customer interviews, review applications, and apply state and federal regulations in a professional office

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree.
• Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.

Responsibilities

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: Enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: Write clear and thorough case comments to record changes and document decisions.
• Deadline Management: Complete all assigned work within required timeframes and established procedures.

Skills

Interviewing

Data interpretation

Education

Bachelor's degree

Job description

The Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker in York County to determine eligibility for a range of assistance programs, including Medicaid, SNAP, LIHEAP, and Nursing Home Care. The role emphasizes accurate case decisions, data entry, and thorough documentation.

After completing the 8-week Income Maintenance Standard Training Program (IMSTP), you will conduct customer interviews, review applications, and apply state and federal regulations in a professional office