Remote Inbound Support Specialist - Training & Benefits

Jobsultant Solutions; New Albany (OH); Remote; USD 23,419 - 32,731; Full time

Benefits offered by this job

Paid time off

Medical/Dental/Vision Insurance

401K with company match

Employee Stock Purchase Plan

Discounted childcare

Access to Fitness Center

Onsite cafeteria

Job summary

A leading customer service provider is seeking an Inbound Customer Service representative to work remotely from Ohio. The role offers competitive wages starting at $17 per hour, with opportunities to earn more. You will assist customers via phone, chat, or email, resolving their concerns with a positive and proactive approach. Numerous benefits are provided from day one, including medical insurance, paid time off, and education assistance among others. The ideal candidate thrives in a fast-paced environment and enjoys helping others.

Qualifications

• Be committed to working your schedule and enjoy helping others.
• Must be able to adapt to changes and provide excellent customer service.
• Willingness to accept coaching and feedback for improvement.

Responsibilities

• Assist customers over phone, chat, or email.
• Provide solutions to customer concerns and strengthen relationships.
• Manage calls efficiently, taking quick and effective actions.

Skills

Reliable

Strong communication

Problem-solving abilities

Positive energy

Job description

A leading customer service provider is seeking an Inbound Customer Service representative to work remotely from Ohio. The role offers competitive wages starting at $17 per hour, with opportunities to earn more. You will assist customers via phone, chat, or email, resolving their concerns with a positive and proactive approach. Numerous benefits are provided from day one, including medical insurance, paid time off, and education assistance among others. The ideal candidate thrives in a fast-paced environment and enjoys helping others.