Remote Inbound Customer Support Specialist - Flex Hours

Re-krut Services; Misenheimer (NC); Remote; USD 12,398 - 19,286; Part time

Job summary

A customer service outsourcing company is seeking Virtual Customer Service Professionals to handle inbound calls and resolve customer concerns. The role offers an hourly pay rate between $9.00 and $14.00 based on experience, with flexible scheduling options. Candidates must be 18 or older, possess a high school diploma, and have at least 3 months of customer service experience. A quiet home office and basic technical requirements are necessary for this position.

Qualifications

• Must be 18+ to apply.
• Minimum 3+ months of customer service, retail, or sales experience preferred.
• Must be able to pass a background check.

Responsibilities

• Resolve concerns or complaints related to your client.
• Multitask and prioritize in a fast-paced environment.
• Handle inbound calls only, no cold calling or telemarketing.

Skills

Excellent listening skills

Strong English communication skills (verbal and written)

Able to multitask

Basic computer skills including email and documents

Education

High school diploma or equivalency

Secondary education and/or some college preferred

Job description

A customer service outsourcing company is seeking Virtual Customer Service Professionals to handle inbound calls and resolve customer concerns. The role offers an hourly pay rate between $9.00 and $14.00 based on experience, with flexible scheduling options. Candidates must be 18 or older, possess a high school diploma, and have at least 3 months of customer service experience. A quiet home office and basic technical requirements are necessary for this position.