Remote Inbound Customer Support Specialist

Re-krut Services; Montpelier (VT); On-site; USD 12,398 - 19,286; Part time

Job summary

A leading service provider is seeking a Virtual Customer Service Professional to handle inbound calls and resolve client concerns. Candidates should have excellent communication skills and a background in customer service. The position offers flexible scheduling as a 1099 contractor, with an hourly pay rate between $9.00 to $14.00 depending on experience. Applicants must pass a background check and have a quiet home office. This role requires at least 3 months of relevant experience and basic computer skills.

Qualifications

• Must be 18+.
• Minimum 3+ months of customer service, retail, or sales experience preferred.
• Able to perform basic math skills.
• Must be able to pass a background check.

Responsibilities

• Resolve concerns or complaints related to your client.
• Handle inbound calls only, no cold calling or telemarketing.

Skills

Excellent listening skills

Strong English communication skills (verbal and written)

Ability to multitask and prioritize

Education

High school diploma or equivalency

Secondary education and/or some college preferred

Job description

A leading service provider is seeking a Virtual Customer Service Professional to handle inbound calls and resolve client concerns. Candidates should have excellent communication skills and a background in customer service. The position offers flexible scheduling as a 1099 contractor, with an hourly pay rate between $9.00 to $14.00 depending on experience. Applicants must pass a background check and have a quiet home office. This role requires at least 3 months of relevant experience and basic computer skills.