Remote Inbound Sales Specialist

careers-mci; Wyoming (OH); Remote; USD 34,000 - 52,000; Full time

Job summary

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and remote agents. We deliver CX, BPO, and XaaS cloud solutions across healthcare, retail, government, education, telecom, technology, e-commerce, and financial services.

We are seeking a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs, providing outstanding service while identifying opportunities to fit products to each

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.
• Previous inbound sales experience.
• Customer service or call center experience.
• Experience working toward sales goals.
• CRM software experience.
• Upselling or cross-selling experience.
• Bilingual or multilingual skills.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Excellent communication

Customer-focused

Multitasking in fast-paced environment

Basic computer proficiency

Strong problem-solving abilities

Reliable attendance and punctuality

Age 18+

CRM software experience

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and remote agents. We deliver CX, BPO, and XaaS cloud solutions across healthcare, retail, government, education, telecom, technology, e-commerce, and financial services.

We are seeking a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs, providing outstanding service while identifying opportunities to fit products to each