Remote Inbound Sales Pro: Upsell & Support

MCI; Grand Forks Air Force Base (ND); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Job summary

MCI is seeking an Inbound Sales Representative at Grand Forks Air Force Base, North Dakota. This role involves responding to customer inquiries, upselling products, and providing information on services. Candidates should have strong communication skills, a high school diploma, and a customer service focus.

Employees will benefit from various perks including PTO, health coverage, and career growth opportunities. The office environment requires regular attendance and professional conduct.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.
• Strong team orientation and customer focus.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Utilize knowledge base to accurately answer customer questions.
• Listen to customers to understand their needs.
• Accurately document and process customer orders.
• Attend meetings and training to stay up to date on program knowledge.

Skills

Organizational skills

Communication skills

Customer service orientation

Multi-tasking

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI is seeking an Inbound Sales Representative at Grand Forks Air Force Base, North Dakota. This role involves responding to customer inquiries, upselling products, and providing information on services. Candidates should have strong communication skills, a high school diploma, and a customer service focus.

Employees will benefit from various perks including PTO, health coverage, and career growth opportunities. The office environment requires regular attendance and professional conduct.