Remote Inbound Sales Manager | Call Center Leader

Life Protect 24 7 Inc; Norfolk (VA); Hybrid; USD 47.000 - 57.000; Vollzeit

Benefits dieser Stelle

Weekly Pay

Paid Training

Paid Time Off

401k with Company Match

Medical Insurance

Dental Insurance

Vision Insurance

AD&D Insurance

Life Insurance

Employee Development

Zusammenfassung

Life Protect 24/7 is seeking an Inside Sales Manager for the AM shift in Norfolk, VA. You will lead a 15-20 person inbound call center sales team, in a hybrid setting, driving performance and coaching to reach targets.

Responsibilities include enforcing quality standards, training staff, and ensuring excellent customer service while meeting sales goals. Competitive pay with benefits and weekly pay are offered.

Qualifikationen

• 2 years of experience leading a team in a call center environment.
• At least one year of experience leading a remote team.
• Experience in monitoring call quality, call queue, and coaching sales.
• Strong communication skills (verbal, written, interpersonal).
• Customer-focused approach with adaptability to new situations.
• Ability to multitask, prioritize, and manage time.
• Ability to motivate and engage a sales team.

Aufgaben

• Lead a team of 15-20 team members in a call center environment (inbound sales).
• Relay company goals, quality standards, and processes to the team.
• Coach and develop staff to improve sales performance and customer service.
• Monitor call quality, handle queues, and support remote and in-office operations.

Kenntnisse

Team leadership

Remote leadership

Call center knowledge

Communication skills

Coaching

Time management

Employee motivation

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Life Protect 24/7 is seeking an Inside Sales Manager for the AM shift in Norfolk, VA. You will lead a 15-20 person inbound call center sales team, in a hybrid setting, driving performance and coaching to reach targets.

Responsibilities include enforcing quality standards, training staff, and ensuring excellent customer service while meeting sales goals. Competitive pay with benefits and weekly pay are offered.