Remote In-Home Care Solutions Advisor

Honor Education; United States; Remote; USD 27,000 - 30,000; Full time

Benefits offered by this job

Equity

401K

Medical insurance

Dental

Vision

Short/Long-term disability

Life insurance

Paid time off

Employee Assistance Program

Job summary

Honor Technology is seeking a Care Solutions Consultant to guide families through their first conversations about in-home, non-medical care. You will engage with clients primarily by phone, understanding needs and explaining how our Home Instead care solutions can help them age well at home.

This role is high-energy and metric-driven, with 80–95 daily calls, a remote schedule, and required weekend rotation.

Qualifications

• 3+ years of phone-based sales or customer service experience (inbound and outbound).
• Bachelor’s degree or equivalent professional experience required.
• Experience in a high-volume call center environment.

Responsibilities

• Manage a steady flow of inbound and outbound calls with potential clients and their families.
• Listen deeply to client needs and match them to the right care solutions.
• Clearly communicate our services, ask for commitment, and schedule follow-up consultations.
• Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards.
• Use CRM tools such as Salesforce or others to track activity and follow up consistently.

Skills

Phone-based sales

Customer service

Empathetic communication

Remote work

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

Honor Technology is seeking a Care Solutions Consultant to guide families through their first conversations about in-home, non-medical care. You will engage with clients primarily by phone, understanding needs and explaining how our Home Instead care solutions can help them age well at home.

This role is high-energy and metric-driven, with 80–95 daily calls, a remote schedule, and required weekend rotation.