Remote In-Home Care Solutions Consultant

BAM Ventures; United States; Remote; USD 27,000 - 30,000; Full time

Benefits offered by this job

Equity

401K with match

Medical/dental/vision

Disability and Life Insurance

Paid time off

Employee Assistance Program

Job summary

Honor Technology is seeking a Care Solutions Consultant to guide families through their first conversations about in-home, non-medical care. You’ll connect with potential clients by phone, and occasionally by email, chat, and text to understand needs and explain how Home Instead can help them age well at home.

This high-energy, performance-driven role is measured by outreach and conversion goals. You’ll handle 80–95 calls per day while maintaining empathy, accuracy, and high-quality

Qualifications

• 3+ years of phone-based sales or customer service experience (inbound and outbound).
• Bachelor’s degree or equivalent professional experience.
• Experience in a high-volume call center environment.
• Remote work experience and ability to manage time effectively.
• Experience in home care, healthcare, or senior services is a strong plus.

Responsibilities

• Manage a steady flow of inbound and outbound calls with potential clients and their families.
• Listen deeply to client needs and match them to the right care solutions.
• Clearly communicate our services, ask for commitment, and schedule follow-up consultations.
• Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards.
• Use CRM tools such as Salesforce or others to track activity and follow up consistently.

Skills

Phone-based sales

Customer service

Remote work

Empathetic communication

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Honor Technology is seeking a Care Solutions Consultant to guide families through their first conversations about in-home, non-medical care. You’ll connect with potential clients by phone, and occasionally by email, chat, and text to understand needs and explain how Home Instead can help them age well at home.

This high-energy, performance-driven role is measured by outreach and conversion goals. You’ll handle 80–95 calls per day while maintaining empathy, accuracy, and high-quality