Remote Import Transportation Specialist

Mohawk Global Logistics Corp; Buffalo (NY); On-site; USD 53,000 - 58,000; Full time

Job summary

Mohawk Global Logistics Corp in Buffalo, NY is seeking an Import Transportation Coordinator to independently manage international air and ocean import shipments from origin to final delivery. You will serve as the primary operational contact for customers, overseas partners, carriers, warehouses, and internal teams, ensuring shipment visibility, compliance, and service excellence.

The role requires 2–3 years in international transportation or logistics, strong customer service and communication

Qualifications

• Experience coordinating international air and ocean imports.
• Strong communication with customers and partners.
• Ability to manage documentation and timelines accurately.
• Proficient in CargoWise or similar TMS.

Responsibilities

• Serve as primary operational contact for customers and partners.
• Maintain shipment visibility and communicate delays or milestones.
• Coordinate international air and ocean import shipments from booking to delivery.
• Manage documentation, customs coordination, dispatching, and scheduling.
• Ensure compliance with SOPs and service standards.
• Investigate delays and discrepancies; implement corrective actions.
• Support onboarding, training, and mentorship as needed.

Skills

Organizational skills

Analytical thinking

Problem-solving

Communication skills

Customer service

Education

High School Diploma or equivalent

Associate/Bachelor's in Supply Chain or related

Tools

CargoWise

Transportation Management System (TMS)

MS Office (Excel/Word/Outlook)

Job description

Mohawk Global Logistics Corp in Buffalo, NY is seeking an Import Transportation Coordinator to independently manage international air and ocean import shipments from origin to final delivery. You will serve as the primary operational contact for customers, overseas partners, carriers, warehouses, and internal teams, ensuring shipment visibility, compliance, and service excellence.

The role requires 2–3 years in international transportation or logistics, strong customer service and communication