Global Export Coordinator – Air & Ocean Logistics

Mohawk Global; Town of Cheektowaga (NY); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Mohawk Global is seeking an Export Coordinator to support air and ocean export transportation, leveraging partner relationships and strong problem-solving skills to ensure seamless movement of goods for clients.

The role interfaces with clients and suppliers worldwide, handling documentation, quotes, and billing while maintaining high service levels. A background in export freight forwarding and familiarity with CargoWise are highly valued.

Qualifications

• 3–5 years export freight forwarding experience required.
• Working knowledge of CargoWise logistics platform preferred.
• Excellent interpersonal and communication skills, verbal and written.
• College degree (Associates or Bachelors) preferred; major in logistics, supply chain, business, accounting or related field preferred.
• Creative thinking/problem solving with a competitive desire to meet and exceed customer expectations.
• Strong attention to detail and accuracy.
• Ability to multi-task and make quick, sound decisions in a fast-paced environment.
• Proficient in Excel, Word and Outlook.

Responsabilités

• Coordinate ocean and air export shipments and complete all related tasks.
• Prepare rates and quotes for customers and overseas agents.
• Accurately prepare all export-related documentation and complete routings.
• Prepare and forward accurate and timely billing to clients.
• Manage most complex shipments and/or key clients.
• Develop understanding of all aspects of Mohawk Global international trade services.
• Receive, review, verify and process export documentation from overseas agents/customers.
• Perform data entry into CargoWise tracking system.
• Inform receiving parties of customs clearance, delivery instructions and other required information.
• Track and trace shipments, research and resolve any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors.
• Manage client and vendor profiles.
• Collaborate and build relationships with customers, carriers, and agent representatives regarding air and ocean exports to strengthen service competitiveness.
• Finalize files with billing charges, complete billing invoices and files and maintain completed folders.
• Provide reporting and analytics as required by customers.

Connaissances

Communication skills

Attention to detail

Multi-tasking

Teamwork

Problem solving

Formation

Associates or Bachelors in logistics or related field

Outils

CargoWise

Microsoft Office

Description du poste

Mohawk Global is seeking an Export Coordinator to support air and ocean export transportation, leveraging partner relationships and strong problem-solving skills to ensure seamless movement of goods for clients.

The role interfaces with clients and suppliers worldwide, handling documentation, quotes, and billing while maintaining high service levels. A background in export freight forwarding and familiarity with CargoWise are highly valued.