Remote Implementation Leader — Growth & Client Success

Homecare Homebase; Dallas (TX); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Robust benefits

Professional development opportunities

Work-life balance

Remote work options

Job summary

Homecare Homebase is seeking a Manager of Implementation in Dallas to oversee a team of trainers and consultants. This role focuses on employee utilization, performance management, client satisfaction, and quality improvement. Ideal candidates have a Bachelor’s degree, 3-5 years of operational experience, and proven leadership skills. Homecare Homebase supports a culture of excellence, with competitive pay and benefits, along with remote work opportunities for qualified candidates.

Qualifications

• Proven leadership experience supporting the management and growth of implementation teams.
• Experience in driving employee engagement and creating a positive team culture.
• Exceptional communication skills for engaging with executives and clients.

Responsibilities

• Optimize team member utilization and productivity.
• Oversee employee performance and provide feedback.
• Ensure high client satisfaction and manage expectations.
• Drive continuous quality improvement initiatives.
• Develop and refine processes for implementation.

Skills

Leadership experience

Employee engagement

Strategic mindset

Exceptional communication skills

Project management

Problem-solving

Travel capability

Education

Bachelor's degree

3-5 years operational experience using HCHB

3-5 years experience leading a team

Job description

Homecare Homebase is seeking a Manager of Implementation in Dallas to oversee a team of trainers and consultants. This role focuses on employee utilization, performance management, client satisfaction, and quality improvement. Ideal candidates have a Bachelor’s degree, 3-5 years of operational experience, and proven leadership skills. Homecare Homebase supports a culture of excellence, with competitive pay and benefits, along with remote work opportunities for qualified candidates.