Senior Health Plans Implementation Leader

Sword Health; United States; Remote; USD 119,490 - 187,770; Full time

Benefits offered by this job

Comprehensive health, dental, and vision insurance

Life and AD&D Insurance

401(k)

Flexible working hours

Free digital therapist for you and your family

Job summary

A healthcare technology company in the United States is looking for a Senior Implementation Manager to oversee customer onboarding processes for health plans. The ideal candidate will bring over 5 years of experience in managing implementations within the digital healthcare space and possess strong project management skills. You'll ensure high satisfaction scores and collaborate with various teams to optimize the customer experience. Comprehensive benefits and a remote-first culture offered.

Qualifications

• 5+ years experience managing implementations or similar operational functions.
• Deep knowledge of health plans and employer benefits.
• Strong project management skills to manage multiple projects.

Responsibilities

• Own all aspects of the new customer implementation process.
• Work with Customer Success and Marketing teams.
• Maintain high implementation satisfaction scores.

Skills

Project management

Interpersonal/communication skills

Problem-solving

Knowledge of health plans

Tools

Salesforce

Job description

A healthcare technology company in the United States is looking for a Senior Implementation Manager to oversee customer onboarding processes for health plans. The ideal candidate will bring over 5 years of experience in managing implementations within the digital healthcare space and possess strong project management skills. You'll ensure high satisfaction scores and collaborate with various teams to optimize the customer experience. Comprehensive benefits and a remote-first culture offered.