Remote Implementation Engineer — Customer Success & Solutions

Bitwarden; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

Bitwarden, a leading identity security provider, is hiring for a remote Implementation Engineer role focused on server and cloud deployments. You will become a Bitwarden product expert, guide enterprise customers, deploy containerized services, and ensure successful integrations while upholding security best practices.

This is a US-based, all-remote position without visa sponsorship. You will collaborate with Sales, Engineering, and Product teams, lead technical demos, and drive customer

Qualifications

• Infer job requirements from listed responsibilities and traits.
• Excellent English and grammar; strong written/oral communication.
• Ability to plan and coordinate remote work across teams.

Responsibilities

• Serve as SME for Bitwarden and its product portfolio.
• Lead proof-of-concept trials, deployments, and integrations of containerized services.
• Advise customers on best practices across the Bitwarden stack.
• Collaborate with Sales, Engineering, and Product to address customer needs.
• Guide customers through implementations and ensure security alignment.
• Present live technical demos tailored to customer use-cases.
• Capture and share customer feedback to drive product improvements.

Skills

English

Problem solving

Project planning

Team support

Empathy

Customer focus

Remote work

Technical background

Education

Equivalent education

Tools

Docker

Kubernetes

Podman

Bash

PowerShell

Active Directory

LDAP

Google Workspace

Azure Entra ID

Jumpcloud

Cloudflare

Okta

GCP

AWS

GitHub

NGINX

SQL

DNS

HTTP

SMTP

SSO

SCIM

TLS/SSL

PKI

RESTful APIs

Job description

Bitwarden, a leading identity security provider, is hiring for a remote Implementation Engineer role focused on server and cloud deployments. You will become a Bitwarden product expert, guide enterprise customers, deploy containerized services, and ensure successful integrations while upholding security best practices.

This is a US-based, all-remote position without visa sponsorship. You will collaborate with Sales, Engineering, and Product teams, lead technical demos, and drive customer