Remote Implementation Design Lead – TMS Solutions

DHL Supply Chain; United States; On-site; Confidential; Full time

Job summary

DHL Supply Chain seeks an Implementation Design Lead to spearhead the technical design and deployment of the Infios TMS solution (MercuryGate) and related tools for Transportation and LLP products.

This remote role aligns to Eastern Time hours and requires national travel up to 40%. You will serve as the technical lead across projects, shaping architecture, testing, configuration, and readiness of systems, while also providing project management support when needed.

Qualifications

• Bachelor’s degree in IT or 6+ years’ IT experience with a technical design background.
• Experience in TMS implementations and support of business systems.
• Infios TMS / MercuryGate experience is a must.
• Willingness to travel 20–40% nationally.

Responsibilities

• Design and planning for IT projects including SIPOC and business requirements.
• Translate requirements into detailed TMS system designs and specifications.
• Collaborate with stakeholders to define functional and technical specs for TMS implementations.
• Identify risks and mitigation strategies for TMS deployments.
• Lead internal technical directions, coordinating with product teams and ensuring standardization.
• Develop concept of systems development, vendor collaboration, and integration with existing processes.
• Provide QA through testing, training, and post-implementation support of TMS solutions.
• Document systems and SOPs with DHL and client.
• Provide training across associates, customers, and partners.

Education

Bachelor’s degree in IT or related field

Tools

Infios TMS / MercuryGate

Job description

DHL Supply Chain seeks an Implementation Design Lead to spearhead the technical design and deployment of the Infios TMS solution (MercuryGate) and related tools for Transportation and LLP products.

This remote role aligns to Eastern Time hours and requires national travel up to 40%. You will serve as the technical lead across projects, shaping architecture, testing, configuration, and readiness of systems, while also providing project management support when needed.