Remote Implementation & Cross-Functional Lead

name; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

Cotiviti is seeking an Implementation Manager responsible for the operational execution of project plans for new customers or new projects with existing clients. You will partner with the client services organization and cross‑functional groups (IT, product, operations, finance, and training) to meet client expectations and revenue goals.

You will define and lead implementation project plans, identify process improvements, coordinate and manage client implementations, monitor complex reporting,

Qualifications

• Bachelor's degree in Computer Science or Business Management, or equivalent experience.
• 2 years of experience overseeing all aspects of a client implementation effort operationally.
• 2 years of experience leading cross-functional teams of implementation performers on multiple efforts simultaneously and driving the team to successful (on time, on budget, minimal issues) implementations.
• 2 years of experience evaluating complex operational reports, identifying concerns, and working individually and through cross-functional teams to re-align delivery back to target performance.
• 2 years of experience working within an enterprise Change management process.
• Ability to oversee all aspects of a client implementation effort operationally, as well as seek solutions ensuring that key cross-functional groups are not over committed with multiple client request.
• Excellent verbal and written communication and result oriented leadership skills with the ability to be a successful team builder in a time critical environment.
• Continually monitors individual progress to ensure meeting of specific deadlines.
• Experience and ability to report project status to executive level stakeholders.

Responsibilities

• Lead and manage the implementation and operation team in day-to-day activities.
• Partner with internal product development, operations, and client services groups, as well as external clients, to ensure that all parties are engaged and notified as to the implementation process and operational status.
• Work to continuously look for process improvement opportunities and provide necessary feedback to the process improvement team.
• Mentors staff to maximize performance and potential.
• Assists in maintaining and monitoring team members' job satisfaction and morale.
• Handle remote project collaboration to execute milestones/tasks.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Skills

Leadership

Cross-functional collaboration

Project management

Mentoring

Communication

Change management

Critical thinking

Attention to detail

Stakeholder reporting

Education

Bachelor's degree in Computer Science or Business Management

PMP certification

Job description

Cotiviti is seeking an Implementation Manager responsible for the operational execution of project plans for new customers or new projects with existing clients. You will partner with the client services organization and cross‑functional groups (IT, product, operations, finance, and training) to meet client expectations and revenue goals.

You will define and lead implementation project plans, identify process improvements, coordinate and manage client implementations, monitor complex reporting,