Remote Implementation Consultant — Risk & Compliance Software

NEPSE Trading; United States; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health and dental insurance

401k with employer match

Paid time off

Job summary

ProcessUnity is seeking an Implementation Consultant for its Customer Success team, focused on configuring the risk and compliance platform for clients. You will lead client implementations, coordinate multiple work streams, and develop deep product expertise to drive successful outcomes.

Based in the United States, you will interface with sales, support, product, and engineering teams, delivering both remote and onsite workshops while ensuring high-quality configuration and knowledge transfer.

Qualifications

• BS/BA in a computer-related discipline or equivalent experience.
• Experience in client-facing roles within software or IT.
• Excellent written and verbal communication skills.
• Project management experience and organized work style.
• Comfort with software configuration and data handling.

Responsibilities

• Configure ProcessUnity software for customers using an enablement approach.
• Lead and coordinate multiple customer implementations simultaneously.
• Gather requirements and translate to ProcessUnity capabilities.
• Develop product and technical expertise for customers.
• Deliver training sessions and knowledge transfer as needed.
• Provide a mix of remote and onsite implementation workshops.
• Consult with customers on system configuration following best practices.
• Facilitate status meetings and ensure timely updates.
• Contribute to development of practices, standards and processes.
• Maintain up-to-date knowledge of ProcessUnity features and best practices.

Skills

Client-facing

Software implementation

Salesforce admin

Data manipulation

Project management

Communication

CSV support

Database concepts

Spreadsheets

Education

BS/BA in computer-related field

MBA/MS is a plus

Tools

Salesforce

Job description

ProcessUnity is seeking an Implementation Consultant for its Customer Success team, focused on configuring the risk and compliance platform for clients. You will lead client implementations, coordinate multiple work streams, and develop deep product expertise to drive successful outcomes.

Based in the United States, you will interface with sales, support, product, and engineering teams, delivering both remote and onsite workshops while ensuring high-quality configuration and knowledge transfer.