Remote Implementation Consultant: Nonprofit Tech & Outcomes

Bonterra; Northern (KY); Remote; USD 56,000 - 77,000; Full time

Job summary

Bonterra is hiring an Implementation Consultant to lead complex client deployments of Case Management and Fundraising Solutions. You will design tailored configurations, manage discovery, estimate effort, and deliver demos. You will enable clients and ensure success within budgets and schedules.

Key skills include client collaboration, documentation, and strong communication. Remote US-based, with cross-functional teamwork and opportunities to mentor others.

Qualifications

• Active listening and clear communication to understand client needs.
• Ability to document requirements and design solutions.
• Strong relationship-building and independent work ethic.

Responsibilities

• Lead complex client implementations across Case Management and Fundraising Solutions.
• Design and configure tailored solutions within budget and timelines.
• Conduct discovery, document requirements, and estimate effort/time.
• Deliver technical demonstrations and enable client teams.
• Maintain Salesforce and Monday.com records of decisions and status.
• Mentor junior team members and contribute to process improvements.

Tools

Salesforce

Monday.com

Lucidchart

SQL

Excel

Job description

Bonterra is hiring an Implementation Consultant to lead complex client deployments of Case Management and Fundraising Solutions. You will design tailored configurations, manage discovery, estimate effort, and deliver demos. You will enable clients and ensure success within budgets and schedules.

Key skills include client collaboration, documentation, and strong communication. Remote US-based, with cross-functional teamwork and opportunities to mentor others.