Senior Implementation Consultant – Nonprofit Tech

Bonterra; United States; Sur place; USD 59 000 - 73 000; Plein temps

Résumé du poste

Bonterra is hiring an Implementation Consultant to lead complex client implementations across its Case Management and Fundraising Solutions. You will design and configure tailored solutions, ensuring successful adoption, data migration, and measurable outcomes for nonprofit clients.

The role emphasizes cross-functional collaboration, strong communication, and mentoring within the Professional Services team. Experience in nonprofits and data-driven results is valued.

Qualifications

• 6+ years of professional experience.
• 3+ years in software implementation, consulting, or solution architecture.
• Active listening to understand a company's org structure, goals, and data needs.
• Ability to document requirements, design solutions, and estimate timelines and effort.
• Problem-solving skills with technical agility and comfort in ambiguity.
• Strong relationship-building and accountability.
• Clear verbal and written communication that translates complex concepts.

Responsabilités

• Lead complex client implementations across Bonterra's Case Management and Fundraising Solutions.
• Design and configure tailored solutions addressing client requirements and data migrations.
• Architect solutions within budget and timelines; document requirements and estimate effort.
• Lead technical demonstrations and translate features to client stakeholders.
• Mentor junior team members and share best practices across the PS team.

Connaissances

Active listening

Communication

Problem-solving

Relationship-building

Independent work

Outils

Bonterra Case Management

Fundraising Solutions

Salesforce

Monday.com

Lucidchart

SQL

Description du poste

Bonterra is hiring an Implementation Consultant to lead complex client implementations across its Case Management and Fundraising Solutions. You will design and configure tailored solutions, ensuring successful adoption, data migration, and measurable outcomes for nonprofit clients.

The role emphasizes cross-functional collaboration, strong communication, and mentoring within the Professional Services team. Experience in nonprofits and data-driven results is valued.