Remote IB Education Experience Manager for K-12 Ed Tech

Faria Education Group; Miami (FL); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Salary between $60,000 to $65,000

Medical, dental, and vision insurance

401(k) with employer match

Monthly wellness allowance

Unlimited books budget

Professional development budget

Job summary

A leading educational technology firm is hiring a full-time School Experience Manager in Miami, Florida. This role focuses on managing a portfolio of clients, building relationships, and ensuring client satisfaction while promoting educational products. Candidates should have a strong understanding of the International Baccalaureate program and experience in K-12 education. This position offers a competitive salary and a range of benefits, including PTO, medical insurance, and professional development opportunities.

Qualifications

• Strong understanding of IB program structures and requirements.
• Displays ability to resolve issues timely and effectively.
• Experience with educational technology.
• Ability to liaise across teams to achieve solutions.

Responsibilities

• Manage relationships and communication with clients.
• Track client health and address at-risk situations.
• Identify cross-sell/upsell opportunities and nurture leads.

Skills

Problem-Solving Skills

Teamwork

Communication Skills

Organizational Skills

Initiative

Education

Experience with the IB

Prior experience with K-12 education

Tools

Salesforce

HubSpot

ManageBac+

Job description

A leading educational technology firm is hiring a full-time School Experience Manager in Miami, Florida. This role focuses on managing a portfolio of clients, building relationships, and ensuring client satisfaction while promoting educational products. Candidates should have a strong understanding of the International Baccalaureate program and experience in K-12 education. This position offers a competitive salary and a range of benefits, including PTO, medical insurance, and professional development opportunities.