Remote HubSpot Growth Operations Lead

Carey & Co., LLC; Massachusetts; Remote; USD 72,000 - 87,000; Full time

Benefits offered by this job

Fully remote, flexible work

CRM ownership across teams

Collaborative team culture

Mission-driven impact

Job summary

Carey & Co is seeking a Growth Operations Manager to own HubSpot CRM and scale it as we grow across multiple firms. This hands-on role reports to the Director of Growth and serves as the bridge between sales, marketing, and business development, turning data into useful reporting.

The ideal candidate brings 3+ years in ops with HubSpot, strong data quality and process automation skills, and the ability to design scalable CRM workflows.

Qualifications

• 3+ years in sales, revenue, or marketing operations with HubSpot as the primary CRM.
• Hands-on HubSpot administration across sales and marketing; experience with Professional-tier Marketing, Sales, and Service Hubs preferred.
• Track record improving CRM data quality and building dependable pipelines, workflows, and reports.
• Good judgment about when to automate and when a person needs to review the work.
• Clear communication and the ability to turn sales and marketing needs into practical systems.
• HubSpot certifications preferred.
• Experience standardizing processes across multiple business entities, or integrating LinkedIn, prospecting, or enrichment tools with HubSpot, a plus.

Responsibilities

• HubSpot Administration & Data Quality: Own CRM governance and data hygiene, including forms, workflows, lists, notifications, and object associations; archive inactive or duplicate records.
• Lead Pipeline Management: Design and maintain lead stages, routing, scoring, and qualification criteria with the sales team, including website forms routing into HubSpot.
• Reporting & Dashboards: Build executive and team dashboards and reports on new business, wins and losses, cross-sell opportunities, pipeline activity, revenue trends, and forecasting metrics.
• Marketing Operations Support: Support the setup and tracking of email campaigns, segmentation, automated workflows, and webinar and event promotion in HubSpot; maintain source attribution and ROI tracking.
• Integrations & Prospect Data: Connect LinkedIn and prospect research, enrichment, and outreach tools to HubSpot, and vet prospect data before it enters the CRM.
• Process & Automation: Translate sales and marketing needs into practical CRM workflows, standardize processes across multiple firms, and reduce manual work through automation.
• HubSpot Expert & User Support: Serve as the internal HubSpot expert, troubleshoot user issues, document how the system works, and help the team adopt HubSpot using its available training resources.
• Vendors & Roadmap: Coordinate with outside CRM and marketing technology vendors, and recommend system improvements that keep pace with our growth.

Skills

CRM governance

Cross-functional collaboration

Data quality improvement

Automation judgment

Clear communication

Education

HubSpot Certifications (preferred)

Tools

HubSpot CRM

LinkedIn Prospecting Tools

Marketing Automation

Job description

Carey & Co is seeking a Growth Operations Manager to own HubSpot CRM and scale it as we grow across multiple firms. This hands-on role reports to the Director of Growth and serves as the bridge between sales, marketing, and business development, turning data into useful reporting.

The ideal candidate brings 3+ years in ops with HubSpot, strong data quality and process automation skills, and the ability to design scalable CRM workflows.