Remote HRIT Support Specialist SAP/SuccessFactors

Bruker Daltonics; Boston, Belmont (MA, MA); Remote; USD 60,000 - 90,000; Full time

Job summary

Bruker Daltonics seeks an HRIT Associate to provide day-to-day operational support for the company's HR technology stack, including SAP SuccessFactors and iCIMS. The role focuses on incident resolution, user support, data quality, testing, and ongoing system maintenance.

This remote opportunity for US Citizens emphasizes improving efficiency, reducing manual work, and maintaining thorough documentation across HRIT systems and processes.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Information Systems, IT or related field, or equivalent practical experience.
• Approximately 1-3 years of experience in HR Operations, HR systems support, HRIS, shared services, IT support, data administration or related environment.

Responsibilities

• Review, classify and resolve standard HRIT incidents, service requests and user questions related to SAP SuccessFactors, iCIMS and other HR applications, ensuring accurate and timely ticket documentation.
• Support standard U.S. employee lifecycle processes, including hiring, onboarding, rehires, employee status changes, transfers, work-location and employee-classification changes, leave-related updates and terminations.
• Collect relevant information, perform initial analysis and elevate complex system, configuration, permission, data or integration issues to the appropriate HRIT Analyst, IT team or external vendor.
• Perform approved system maintenance, access changes, reference-data updates and recurring system checks in accordance with established procedures and controls.
• Prepare and validate data files, execute approved imports and support data-quality, reconciliation and correction activities in cooperation with HR Operations and other process owners.
• Execute functional, regression and user-acceptance testing; document results and defects; and support release-readiness, deployment and post-go-live stabilisation activities.

Skills

Attention to detail

Strong communication

Customer service orientation

Education

Bachelor's degree in HR, Business, IS, IT or related field

Tools

SAP SuccessFactors

iCIMS

Excel

Job description

Bruker Daltonics seeks an HRIT Associate to provide day-to-day operational support for the company's HR technology stack, including SAP SuccessFactors and iCIMS. The role focuses on incident resolution, user support, data quality, testing, and ongoing system maintenance.

This remote opportunity for US Citizens emphasizes improving efficiency, reducing manual work, and maintaining thorough documentation across HRIT systems and processes.