HRIT Associate

Bruker; Boston (MA); Remote; USD 57,000 - 91,000; Full time

Job summary

Bruker is seeking an HRIT Associate to support Bruker's global HR technology landscape, primarily SAP SuccessFactors and iCIMS. The role focuses on resolving incidents, supporting HR users, maintaining data, and assisting with system maintenance and testing.

Based in the US, this remote opportunity offers exposure to HR operations, data quality, and continuous improvement across a global HRIT team. You will collaborate with HR, IT, and external partners to enhance self-service and efficiency.

Qualifications

• Bachelor's degree or equivalent in HR, business, IT or related field.
• 1–3 years in HR operations, HRIS, or IT support.
• Understanding of employee lifecycle and HR data.
• Interest in HR technology and learning SAP SuccessFactors.
• Strong attention to detail and data protection requirements.
• Good Excel skills.
• Ability to work in international remote or hybrid team.
• Exposure to US employee lifecycle processes or multi-state payroll.

Responsibilities

• Review and resolve standard HRIT incidents and requests in SAP SuccessFactors, iCIMS and related HR apps.
• Support US employee lifecycle processes: hiring, onboarding, status changes, transfers, leaves, terminations.
• Collect information, analyze, and escalate complex issues to HRIT Analyst or IT/vendor.
• Perform system maintenance, access changes and data updates per procedures.
• Prepare data files, execute imports and support data quality and reconciliation.
• Conduct functional, regression and UAT testing; document results and defects.
• Support HR functions with system questions and guidance.
• Maintain user instructions and system docs to improve handoffs.
• Identify recurring issues and opportunities for self-service and standardisation.
• Assist HRIT projects with requirements, testing, data prep and post-go-live support.
• Collaborate with Global HRIT, HR, IT and external partners per global standards.

Skills

Attention to detail

Communication

Documentation

Excel

SAP SuccessFactors familiarity

HRIS knowledge

Remote collaboration

Education

Bachelor's degree or equivalent

Tools

SAP SuccessFactors

iCIMS

HRIS platforms

Job description

HRIT Associate

Job Locations

• US-MA-Boston Area

• ID: 2026-20154
• Job Function: HR & Communications
• Base Min: USD $57,000.00/Yr.
• Base Max: USD $91,000.00/Yr.

Overview

The HRIT Associate provides day-to-day operational support for Bruker's global HR technology landscape, primarily SAP SuccessFactors, iCIMS and related HR applications.

The role focuses on resolving standard incidents and service requests, supporting HR users, maintaining system data and documentation, and assisting with system maintenance, testing and enhancements.

The HRIT Associate works within established procedures and under the guidance of experienced HRIT colleagues. The position provides an opportunity to develop practical experience in HR systems, service management, data quality, testing and continuous improvement.

A key objective is to improve the efficiency of HRIT support by resolving recurring user issues, maintaining accurate documentation and identifying opportunities to reduce manual work and avoidable rework.

This is a remote opportunity for US Citizens.

Responsibilities

Review, classify and resolve standard HRIT incidents, service requests and user questions related to SAP SuccessFactors, iCIMS and other HR applications, ensuring accurate and timely ticket documentation.

• Support standard U.S. employee lifecycle processes, including hiring, onboarding, rehires, employee status changes, transfers, work-location and employee-classification changes, leave-related updates and terminations.
• Collect relevant information, perform initial analysis and elevate complex system, configuration, permission, data or integration issues to the appropriate HRIT Analyst, IT team or external vendor.
• Perform approved system maintenance, access changes, reference-data updates and recurring system checks in accordance with established procedures and controls.
• Prepare and validate data files, execute approved imports and support data-quality, reconciliation and correction activities in cooperation with HR Operations and other process owners.
• Execute functional, regression and user-acceptance testing; document results and defects; and support release-readiness, deployment and post-go-live stabilisation activities.
• Support HR Operations, HR Business Partners, Payroll, Benefits, Total Rewards, Talent Acquisition, Talent Development, People Analytics and other HR functions with standard system questions and guidance.
• Maintain user instructions, knowledge articles, support procedures and system documentation to strengthen effective handoffs and escalation between HR Operations, HRIT and technical teams.
• Identify recurring issues, repeated manual corrections, duplicate data entry and opportunities for improved self-service, standardisation and sustainable process improvement.
• Support HRIT projects and system enhancements through requirements documentation, testing, action tracking, data preparation and post-go-live support.
• Work with colleagues across Global HRIT, HR, IT and external partners while applying global standards and appropriately documenting U.S.-specific requirements.

Qualifications

Required

• Bachelor's degree in Human Resources, Business Administration, Information Systems, IT or a related field, or equivalent practical experience.
• Approximately 1-3 years of experience in HR Operations, HR systems support, HRIS, shared services, IT support, data administration or a related environment.
• Basic practical understanding of employee lifecycle processes and their impact on HR systems and employee data.
• Strong interest in developing a career in HR technology and learning SAP SuccessFactors and related HR applications.
• Strong attention to detail and ability to work accurately according to established procedures, controls and data‑protection requirements.
• Good Excel skills and general digital proficiency, including confidence working with structured employee data and standard data files.
• Strong service orientation, communication and documentation skills.
• Ability to handle confidential employee data responsibly and work effectively in an international, remote or hybrid team.
• Exposure to U.S. employee lifecycle processes, HR Operations, payroll or benefits dependencies, or support for a multi‑state employee population.

Preferred

• Initial experience with SAP SuccessFactors, SAP HCM, iCIMS or another HR application.
• Experience with ticketing systems, system testing, data imports, access administration or HR service delivery.
• Basic understanding of HR data privacy, data governance and role‑based access concepts.
• Experience working in a global organisation and supporting local requirements within global standards.