Remote HRIS Manager: Performance & Goals Lead

Ross Stores, Inc.; Dublin (CA); Remoto; USD 126.000 - 207.000; Tempo pieno

Descrizione del lavoro

Ross Stores, Inc. seeks an experienced HRIS Manager for the Performance Management portfolio to lead SuccessFactors PM, analytics, and related talent processes.

You will drive system improvements, manage cycles, and partner with HR and IT to deliver high-quality solutions that align with business goals. The role emphasizes leadership of a small team, vendor coordination, and governance across performance management modules, ensuring data integrity and user excellence.

Competenze

• Minimum of 3 years of HRIS leadership experience.
• Minimum 4 years vendor management experience.
• Hands-on configuring SAP SuccessFactors Performance & Goals.
• Proven analytical and customer service skills.
• Experience leading system implementations, enhancements, upgrades, and annual performance cycles.
• Ability to interact with all levels of internal and external personnel.
• Ability to exercise discretion with highly confidential information.
• Ability to lead others by providing expertise, and to manage workload and delegate work to others.
• Good communication skills, both verbal and written.

Mansioni

• Manage HRIS capabilities focused on the Performance Management portfolio, including SuccessFactors Performance & Goals, talent processes, performance review cycles, goal management, calibration support, and related integrations.
• Partner with HRIS leadership and clients to support the technology roadmap, scope level of effort and plan resources required for each project.
• Provide end user support, including hands-on management and team oversight in the dispositioning of system user tickets and active management of issue management and escalation in accordance with HRIS governance guidelines.
• Partner with vendors, IT, and HR leadership to identify and mitigate potential risks.
• Identify and implement best practice quality control standards to ensure highest quality operations.
• Serve as the primary HRIS owner and subject matter expert for SuccessFactors Performance & Goals.
• Lead annual and mid-year performance review cycles, including configuration, testing, deployment, issue resolution, and user support.
• Partner with Talent Management, HR Leadership, and business stakeholders to continuously improve performance management processes and employee experience.
• Manage performance form templates, route maps, permissions, goal plans, calibration configurations, and system workflows.
• Drive adoption of system enhancements and best practices through stakeholder engagement, training, and change management activities.
• Collaborate with vendors and IT teams to support integrations, releases, upgrades, and new functionality.
• Monitor system performance, identify enhancement opportunities, and develop recommendations that improve efficiency and reporting capabilities.
• Ensure data integrity, security, compliance, and audit readiness across the Performance Management portfolio.
• Project management and initiatives: Act as project lead for assigned HRIS projects related to enhancements and implementations; review requirements and scope documents and identify risks.
• Evaluate operational effectiveness and develop business cases to prioritize process and system improvement initiatives.
• Manage system implementations, upgrades, and system integrations in partnership with IT and other Business Partners.
• Ensure technology solutions meet the needs of the business; collaborate with HR Business Partners and business leaders to identify business requirements.
• Manage requirements definition and application design by reviewing and approving business requirements documents, functional specifications and other related documents with project sponsor; manage User Acceptance Testing.
• Identify and implement best practice quality control standards to ensure highest quality launches.
• Ensure management is fully informed of risks, issues, challenges and provide solutions.
• Provide support for development of training to system users.
• Manage and maintain relationship with external vendors and service providers.

Conoscenze

HRIS leadership

Vendor management

Analytical skills

Customer service

System implementations

Interpersonal communication

Discretion

Team leadership

Communication skills

Formazione

Bachelor’s degree

Strumenti

SAP SuccessFactors

Descrizione del lavoro

Ross Stores, Inc. seeks an experienced HRIS Manager for the Performance Management portfolio to lead SuccessFactors PM, analytics, and related talent processes.

You will drive system improvements, manage cycles, and partner with HR and IT to deliver high-quality solutions that align with business goals. The role emphasizes leadership of a small team, vendor coordination, and governance across performance management modules, ensuring data integrity and user excellence.