Remote HRIS Analyst (Workday) – Tier II Support

Osaic; United States; Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k

Paid time away

Volunteer days

Job summary

Osaic is seeking an Associate HRIS Analyst to support Workday HRIS operations and HR technology projects from a remote USA location. You will handle Tier II production support, data loads, reporting, and ongoing Workday configuration under supervision.

The role partners with HR Shared Services, Payroll, Benefits, and business stakeholders to resolve issues, maintain data integrity, and drive improvements across the Workday platform. Bachelor’s degree or equivalent experience required.

Qualifications

• 2 to 3 years experience in HRIS Level 2 support utilizing cases with service level agreements (SLAs)
• 1 to 3 years hands-on configuration experience in Workday Core HCM
• Proficiency in creating and editing business processes, custom reports and dashboards
• Strong Excel and reporting skills
• Excellent written and verbal English communication skills
• Ability to work across time zones
• Highly detail-oriented with strong data accuracy and problem-solving abilities
• Comfortable with evolving scope and adapting to additional HRIS skillsets
• Experience configuring multiple Workday products preferred but not required
• Strong analytical mindset with excellent communication and collaboration skills

Responsibilities

• Investigate, troubleshoot, and resolve escalated cases and requests sent via Help and the Request business processes
• Diagnose and resolve issues related to Workday business processes, routing rules, notifications, and inbox tasks
• Monitor and support Workday transactions, ensuring timely resolution in accordance with SLAs
• Document findings, solutions, and recurring issues to improve support efficiency and user experience
• Create and maintain foundational organization structures and assist with core HCM configuration activities under the guidance of Senior HRIS team members
• Support the creation and maintenance of business process notifications, tasks, and document distribution processes
• Perform core HCM data loads using (EIB) and validate outcomes for accuracy
• Assist with core HCM builds such as Distribute Documents or Tasks and notifications
• Create and maintain knowledge articles, job aids and standard operating procedures
• Recommend opportunities to improve workflows, user experience, and support processes
• Participate in HR technology projects and continuous improvement initiatives
• Support reporting requests through Workday delivered and custom reports
• Analyze data discrepancies and partner with stakeholders to identify root causes
• Participate in audits and data validation activities to ensure system accuracy and compliance
• Assist with producing recurring operational and compliance reports
• Execute User Acceptance Testing (UAT) and regression testing for Workday releases, enhancements and projects
• Perform weekly, monthly, quarterly and yearly system tasks (year-end tasks, audits, alert action steps, etc.)
• Participate in HR technology projects and continuous improvement initiatives

Skills

HRIS Level 2 support

Data accuracy

English communication

Analytical mindset

Time zone collaboration

Education

Bachelor's degree or equivalent

Tools

Workday Core HCM

Excel

Job description

Osaic is seeking an Associate HRIS Analyst to support Workday HRIS operations and HR technology projects from a remote USA location. You will handle Tier II production support, data loads, reporting, and ongoing Workday configuration under supervision.

The role partners with HR Shared Services, Payroll, Benefits, and business stakeholders to resolve issues, maintain data integrity, and drive improvements across the Workday platform. Bachelor’s degree or equivalent experience required.