Remote HR Operations & Training Manager

RR Digital; Tallahassee (FL); A distancia; USD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) Match

Unlimited PTO

Health Insurance

Dental & Vision

MacBook provided

Fully Remote

Descripción de la vacante

RR Digital is seeking an HR Manager to run day-to-day HR operations and guide managers and staff across marketing, creative, client services, development and operations. The role emphasizes hands-on HR execution, policy training, and risk reduction.

The position supports a ~75-person team and reports to the CEO. It requires strong training delivery, HRIS expertise, and experience with US employment requirements. Remote work is available for qualified applicants.

Formación

• At least 4 years of progressive HR experience, including at least 2 years as an HR generalist, HR business partner or HR manager supporting managers and employees directly.
• Experience developing and delivering HR training for employees and managers, explaining policies clearly, and tracking completion and understanding.
• Hands on experience across several core HR areas, such as employee relations, performance management, HR operations and benefits administration.
• Working knowledge of U.S. employment requirements and good judgment about when to bring in counsel or specialist providers.

Responsabilidades

• Own the staff HR training program. Design and deliver onboarding and recurring training on company policies, harassment and discrimination prevention, reporting concerns and nonretaliation, confidentiality, leave and accommodations, and timekeeping.
• Train managers on interviewing, performance documentation, corrective action and escalation.
• Coordinate specialized content with qualified advisers.
• Maintain a training calendar, completion records and policy acknowledgments.
• Check understanding, follow up on missed training, and provide refreshers when policies change or recurring issues reveal gaps.
• Partner with leaders on staffing needs, workforce changes and people risks.
• Carry out the HR plan and calendar agreed with leadership.
• Serve as the first point of contact for employee concerns. Conduct fair, well documented investigations and coach managers through conflict, corrective action and separations, escalating sensitive or complex matters to leadership and employment counsel.
• Maintain job descriptions, titles and job levels. Gather salary benchmarks and prepare pay recommendations for review by Finance and leadership.
• Administer performance reviews, goal setting and development planning. Support managers in setting expectations, giving useful feedback and documenting performance decisions consistently.
• Support hiring with recruiting resources and hiring managers, including approvals, offer coordination and onboarding, so new employees move smoothly from hiring to ongoing support.
• Own and maintain the company handbook, coordinating policy updates and applicable jurisdictional requirements with leadership and employment counsel. Manage regular reviews, version control, distribution and employee acknowledgments, and incorporate changes into staff training.
• Keep personnel records and HR processes current, and coordinate leave, accommodations and other employment matters with qualified advisers.
• Manage HR data and workflows in Rippling, including onboarding, employee changes and offboarding. Maintain data quality, appropriate access and accurate handoffs to payroll and benefits partners.
• Administer benefits enrollment and renewals with Finance and providers. Track employee feedback, exit information and HR metrics, and flag retention and operating issues to leadership.

Conocimientos

HR policy execution

Employee relations

Training delivery

HRIS reporting

Educación

Bachelor's degree in HR or related field

Herramientas

Rippling

HRIS

Excel

Descripción del empleo

RR Digital is seeking an HR Manager to run day-to-day HR operations and guide managers and staff across marketing, creative, client services, development and operations. The role emphasizes hands-on HR execution, policy training, and risk reduction.

The position supports a ~75-person team and reports to the CEO. It requires strong training delivery, HRIS expertise, and experience with US employment requirements. Remote work is available for qualified applicants.