Remote Housing Case Manager for Military Families

Operation Homefront; Oregon; Híbrido; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Operation Homefront is seeking a Housing Caseworker to manage cases for its Housing Programs remotely. The role emphasizes long-term client support, program compliance, and interdepartmental collaboration to meet housing-related goals.

Ideal candidates hold a Bachelor’s in social work (Master’s preferred), 2–3 years in non-profit work, and knowledge of housing programs and military pay. Proficiency in Office 365, a valid license, and background checks are required.

Formación

• Bachelor’s degree in social work or related field.
• Master’s degree in social work or related field preferred.
• 2 - 3 years’ experience in non-profit organization.
• Knowledge of housing programs and military pay systems/pay tables preferred.
• Microsoft Office 365
• Valid Driver’s License
• MVR – Motor Vehicle Report (annual)
• Criminal background check
• 100/300/100 personal auto coverage

Responsabilidades

• Provide long term case management to program participants.
• Maintains monthly contact with clients and performs quarterly visits remotely or in-person to ensure program compliance.
• Track client progress towards program completion.
• Develop individualized program goals and assist clients in meeting program expectations and goals towards deeding.
• Works with Program Manager when client issues arise, requiring implementation of a client plan of action, tracks client progress.
• Completes and maintains accurate and thorough documentation for case files and submits timely reports.
• Schedules and monitors client’s required participation in financial counseling.
• Provides monthly financial advisement through budget and savings monitoring.
• Property management duties to include communicating with homeowners associations, managing home utility services, and submission and tracking of home warranty requests.
• Assists client and repair coordinator in addressing any home repair issues.
• Travels for program related special events, to the homes for key handovers and home visits/inspections.
• Evaluates applications and documents for eligibility related to Housing Programs.
• Requests required information, gathers references and completes background and credit checks for applicants.
• Prepares materials for selection committee review.
• Provide support and resources for clients in crisis.
• Crisis may be related to client housing/repairs, mental or physical health, marital or financial, etc.
• Assists clients with successful integration into their respective communities.
• Represents Operation Homefront publicly.
• Speaks to and coordinates with media outlets and donors for housing related events.
• Coordinates with communication and development departments to meet donor requests and needs.
• Performs other duties as assigned.

Conocimientos

Non-profit experience

Client communication

Case management

Educación

Bachelor’s degree in social work or related field

Master’s degree in social work or related field

Herramientas

Microsoft Office 365

Valid Driver’s License

MVR – Motor Vehicle Report (annual)

Criminal background check

100/300/100 personal auto coverage

Descripción del empleo

Operation Homefront is seeking a Housing Caseworker to manage cases for its Housing Programs remotely. The role emphasizes long-term client support, program compliance, and interdepartmental collaboration to meet housing-related goals.

Ideal candidates hold a Bachelor’s in social work (Master’s preferred), 2–3 years in non-profit work, and knowledge of housing programs and military pay. Proficiency in Office 365, a valid license, and background checks are required.