Remote Hotel Booking Specialist (Flexible Hours)

Destination Careers; Los Angeles (CA); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Fully remote work

Training and development

Supportive team environment

Booking tools access

Travel perks

Job summary

Destination Knot is seeking a detail-oriented Online Hotel Reservationist to join our fully remote team. You will assist clients with hotel bookings, manage reservation details, and ensure accurate, smooth booking processes from home.

Ideal candidates have hospitality or customer service experience, excellent communication, and the ability to multitask independently in a remote setup. We offer training, travel perks, and supportive teamwork.

Qualifications

• Experience in hotel bookings, hospitality, or customer service preferred.
• Excellent communication and client-focused attitude.
• Strong attention to detail and ability to manage multiple bookings.

Responsibilities

• Assist clients with booking hotels, resorts, and other accommodations through online platforms
• Research and recommend lodging options based on destination, budget, and preferences
• Process reservations, updates, and modifications accurately and efficiently
• Maintain organized records of bookings, client requests, and confirmations
• Communicate professionally with clients and supplier partners via email, phone, and chat
• Stay informed on hotel promotions, cancellation policies, and destination trends
• Collaborate with team members to ensure client satisfaction throughout the booking process

Skills

Customer service

Communication

Attention to detail

Multitasking

Independent work

Education

Hospitality/customer service experience preferred

Tools

Booking platforms

Digital communication tools

Job description

Destination Knot is seeking a detail-oriented Online Hotel Reservationist to join our fully remote team. You will assist clients with hotel bookings, manage reservation details, and ensure accurate, smooth booking processes from home.

Ideal candidates have hospitality or customer service experience, excellent communication, and the ability to multitask independently in a remote setup. We offer training, travel perks, and supportive teamwork.