Remote Hotel Reservations Sales Agent

SCP HOSPITALITY MANAGER LLC; Laguna Beach (CA); Remote; USD 24,000 - 34,000; Full time

Benefits offered by this job

Tech stipend for cell phone

Travel perks to SCP destinations

Health benefits for you and your pets

10 weeks paid parental leave

Sabbatical after 3 years of service

Generous 401k matching

Job summary

SCP is seeking a Reservations Sales Agent to support our remote reservations department in California. Hours are 9 a.m. to 9 p.m. PST with weekend availability required.

Pay rate is $21 per hour with bonus incentives up to $500 per month, plus opportunities for growth and a tech stipend for your cell phone. Fully remote role offering travel perks, generous leave plans, and benefits focused on wellbeing. You will manage reservations across our hotels, upsell services, and deliver excellent guest

Qualifications

• Previous experience in hotel reservations or front desk (2+ years preferred).
• Reliable high speed internet connection.
• Tech-savvy with ability to learn new software quickly.

Responsibilities

• Maintain positive guest relations and resolve issues to high satisfaction.
• Assist guests by selling future reservations and upsell services.
• Handle inbound inquiries via phone, email, and online platforms.
• Help guests find suitable accommodations based on preferences and budget.
• Process reservations promptly using hotel systems.
• Meet or exceed sales targets and performance metrics.

Skills

Communication skills

Self-motivation

Sales mindset

Education

HS diploma or higher

Tools

Mews/Opera

Revinate/NAVIS

Microsoft Office

GSuite

Job description

SCP is seeking a Reservations Sales Agent to support our remote reservations department in California. Hours are 9 a.m. to 9 p.m. PST with weekend availability required.

Pay rate is $21 per hour with bonus incentives up to $500 per month, plus opportunities for growth and a tech stipend for your cell phone. Fully remote role offering travel perks, generous leave plans, and benefits focused on wellbeing. You will manage reservations across our hotels, upsell services, and deliver excellent guest