Remote Hotel Concierge — Entry-Level

Wanderwell Collective; Baltimore (MD); Teletrabalho; USD 32 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Onboarding & training

Travel perks

Resumo da oferta

Wanderwell Collective is seeking an enthusiastic Online Hotel Coordinator to join our remote team. This entry-level role involves helping clients find and book hotel accommodations, handling bookings, and delivering excellent customer support throughout the planning process.

As an entry-level position, training will be provided. You will work remotely with flexible hours and use industry tools to manage reservations and client records, while staying informed about hotel promotions and

Qualificações

• Strong communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable working remotely and managing tasks independently.

Responsabilidades

• Assist clients in researching and booking hotel and resort accommodations.
• Respond to inquiries via email, phone, or chat in a timely, professional manner.
• Review client preferences to recommend suitable lodging options based on budget, location, and travel dates.
• Manage reservation details and updates using booking tools and systems.
• Maintain accurate client records and documentation.
• Support post-booking needs such as changes, special requests, or follow-up questions.
• Stay informed on current travel trends, hotel promotions, and destination offerings.

Conhecimentos

Strong communication

Customer service

Organized

Detail-oriented

Remote work capable

Tech-savvy

Ferramentas

Booking systems

Descrição da oferta de emprego

Wanderwell Collective is seeking an enthusiastic Online Hotel Coordinator to join our remote team. This entry-level role involves helping clients find and book hotel accommodations, handling bookings, and delivering excellent customer support throughout the planning process.

As an entry-level position, training will be provided. You will work remotely with flexible hours and use industry tools to manage reservations and client records, while staying informed about hotel promotions and