Remote Hotel Booking & Guest Experience Coordinator

Network Travel Careers; New York (NY); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Collaborative remote environment

Hands-on training

Industry partnerships with hotels

AI-assisted recruitment notes

Job summary

Destination Knot is seeking a Virtual Hotel Customer Service Coordinator to assist clients arranging lodging for leisure, group, or business travel. You will ensure bookings run smoothly while upholding our commitment to exceptional service, all in a remote working environment.

The role focuses on recommending hotels, confirming reservations, handling changes, and maintaining detailed client records, with an emphasis on friendly, professional communication and a willingness to learn the travel

Qualifications

• Must be organized and dependable.
• Comfortable using digital tools and communicating remotely.
• Friendly, professional demeanor in in-d meantime interactions.
• Willingness to learn the travel booking process.

Responsibilities

• Understand client travel needs and preferences.
• Provide hotel recommendations and confirm reservations.
• Manage booking changes and follow-up communications.
• Keep accurate client records and notes.

Skills

Organized

Digital tools

Professional demeanor

Willingness to learn

Job description

Destination Knot is seeking a Virtual Hotel Customer Service Coordinator to assist clients arranging lodging for leisure, group, or business travel. You will ensure bookings run smoothly while upholding our commitment to exceptional service, all in a remote working environment.

The role focuses on recommending hotels, confirming reservations, handling changes, and maintaining detailed client records, with an emphasis on friendly, professional communication and a willingness to learn the travel