Remote Guest Relations & Vacation Planning Specialist

Hopesglobalgetaways; Florida; Remote; USD 22,000 - 33,000; Part time

Benefits offered by this job

Fully remote

Flexible scheduling

Training opportunities

Travel discounts

Supplier resources

Job summary

Hopesglobalgetaways seeks a personable Guest Relations Specialist to assist travelers with leisure experiences, coordinate bookings, and provide attentive support throughout the planning journey. This fully remote role covers a wide range of vacations, including all-inclusive resorts, cruises, family holidays, luxury getaways, romantic escapes, group vacations, and international destinations.

Strong communication and organization are essential as you build trust and craft memorable itineraries.

Qualifications

• Welcoming personality committed to excellent customer experiences.
• Strong interpersonal, listening, and communication skills.
• Establish trusted professional client relationships.
• Excellent organization and attention to detail.
• Resourceful approach to researching travel information.
• Independent management of several responsibilities.
• Reliable internet and compatible device.
• Must be 18 years of age or older.
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or other qualifying regions.

Responsibilities

• Establish positive relationships with prospective and existing clients.
• Listen to guest preferences and identify individual vacation priorities.
• Collect essential details regarding travel schedules, budgets, and special requests.
• Explore accommodations, resort packages, cruises, and destination experiences.
• Research transportation, excursions, entertainment, and sightseeing opportunities.
• Match available travel services with client interests and expectations.
• Communicate package features, amenities, and reservation requirements.
• Coordinate selected arrangements using authorized supplier platforms.
• Review booking confirmations and verify guest information.
• Maintain accurate customer profiles, reservation records, and itineraries.
• Communicate important deadlines, payment requirements, and booking updates.
• Assist with routine inquiries, reservation adjustments, and pre-departure needs.

Skills

Customer service

Communication skills

Organization

Attention to detail

Independent work

Research skills

Adaptability

Reliability

Tools

Email tools

Online collaboration tools

Computers basics

Job description

Hopesglobalgetaways seeks a personable Guest Relations Specialist to assist travelers with leisure experiences, coordinate bookings, and provide attentive support throughout the planning journey. This fully remote role covers a wide range of vacations, including all-inclusive resorts, cruises, family holidays, luxury getaways, romantic escapes, group vacations, and international destinations.

Strong communication and organization are essential as you build trust and craft memorable itineraries.