Remote Guest Experience Concierge

Hope’s Global Getaways; Brandon (FL); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Fully remote work structure

Flexible scheduling

Structured onboarding and ongoing培训支持

Access to hospitality platforms and co

Job summary

Hope’s Global Getaways is seeking a Hospitality Services Specialist to support travelers remotely. You will coordinate accommodations, transportation, and activities, while keeping clients informed throughout the planning process.

This fully remote role suits those who enjoy organizing details, delivering great guest experiences, and working independently. Onboarding is structured with ongoing training and access to coordination platforms.

Qualifications

• Strong interpersonal communication and service-support abilities.
• Reliable attention to detail and organization skills.
• Comfortable navigating web-based communication and coordination tools.
• Ability to manage responsibilities independently in a virtual environment.

Responsibilities

• Communicate with guests to understand preferences, trip priorities, and scheduling needs.
• Support coordination of accommodations, transportation services, and activity selections.
• Share confirmation updates and planning progress information with clients.
• Assist with reviewing available hospitality options through approved partner systems.
• Respond to guest inquiries using phone, email, and digital messaging platforms.
• Maintain organized records related to service coordination activity.
• Participate in onboarding sessions and ongoing learning opportunities.

Skills

Interpersonal communication

Attention to detail

Organization

Virtual coordination tools

Job description

Hope’s Global Getaways is seeking a Hospitality Services Specialist to support travelers remotely. You will coordinate accommodations, transportation, and activities, while keeping clients informed throughout the planning process.

This fully remote role suits those who enjoy organizing details, delivering great guest experiences, and working independently. Onboarding is structured with ongoing training and access to coordination platforms.