Hospitality Coordinator – Reservations & Guest Support

Network Travel Careers; Fort Worth (TX); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible remote work

Training and access to industry tools

Mentorship and team support

Travel discounts

Professional development

Job summary

Network Travel Careers is seeking a Remote Hospitality Coordinator to assist clients with travel reservations and guest support. You will manage bookings, communicate details, and ensure a smooth experience from inquiry to post-stay follow-up.

This role offers a flexible, fully remote schedule with access to booking tools, ongoing training, and opportunities for professional growth within a collaborative team.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities with attention to detail.
• Ability to work independently and manage multiple client requests.
• Basic computer proficiency and a reliable internet connection.
• Interest in hospitality and travel services.

Responsibilities

• Coordinate hotel reservations and other travel-related bookings.
• Provide clients with accurate details about accommodations, amenities, and availability.
• Handle changes, modifications, and special requests promptly and professionally.
• Communicate with guests via phone, email, and online platforms in a friendly and helpful manner.
• Maintain accurate booking records and client profiles.
• Collaborate with team members to ensure exceptional guest experiences.
• Stay current on hospitality trends, travel destinations, and supplier offerings.

Skills

Communication

Customer service

Organization

Independent working

Basic computer skills

Tools

Booking tools

Job description

Job Title

Remote Hospitality Coordinator - Reservations & Guest Support

Job Type

Flexible Schedule | Remote Work

About Us

We are a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail.

Position Overview

We are seeking motivated and detail-oriented individuals to join our team as Remote Hospitality Coordinators focusing on reservations and guest support. In this role, you will assist clients with booking travel accommodations, managing reservations, and ensuring a smooth and enjoyable experience from the moment they inquire until the end of their stay.

Key Responsibilities

• Coordinate hotel reservations and other travel-related bookings
• Provide clients with accurate details about accommodations, amenities, and availability
• Handle changes, modifications, and special requests promptly and professionally
• Communicate with guests via phone, email, and online platforms in a friendly and helpful manner
• Maintain accurate booking records and client profiles
• Collaborate with team members to ensure exceptional guest experiences
• Stay current on hospitality trends, travel destinations, and supplier offerings

Requirements

• Excellent communication and customer service skills
• Strong organizational abilities with attention to detail
• Ability to work independently and manage multiple client requests
• Basic computer proficiency and a reliable internet connection
• Interest in hospitality and travel services
• Prior experience in hospitality, customer service, or reservations is a plus but not required

What We Offer

• Flexible, fully remote work environment
• Training and access to industry booking tools and resources
• Supportive team culture and mentorship
• Income-earning possibilities based on performance
• Travel discounts and industry perks
• Professional development and growth opportunities