Remote Hospitality Coordination Specialist

Medium; California (MD); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Training provided

Structured team environment

Job summary

Medium is seeking a dependable Online Hospitality Support Coordinator to provide remote administrative and customer support for reservations, scheduling, and client service. The role emphasizes coordination, communication, and accuracy in a virtual environment.

The position suits organized, professional individuals who are comfortable working independently using online systems, with training and resources provided to ensure smooth service delivery.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online tools, email and digital platforms.
• Ability to manage multiple tasks in a remote setting.
• Customer service or administrative experience preferred.
• Reliable internet access and a suitable remote work environment.

Responsibilities

• Provide online support for client inquiries related to reservations and scheduling.
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, and digital platforms.
• Review confirmations and documentation for completeness and accuracy.
• Provide general administrative and customer service support.
• Follow established procedures and workflows.
• Collaborate with internal teams to ensure smooth service delivery.

Skills

Communication skills

Organizational skills

Remote work readiness

Multitasking

Customer service experience

Administrative experience

Tools

Email platforms

Online scheduling systems

Job description

Medium is seeking a dependable Online Hospitality Support Coordinator to provide remote administrative and customer support for reservations, scheduling, and client service. The role emphasizes coordination, communication, and accuracy in a virtual environment.

The position suits organized, professional individuals who are comfortable working independently using online systems, with training and resources provided to ensure smooth service delivery.