Remote Hospitality Support Coordinator

Socket.dev

Chicago (IL)

On-site

USD 40,000 - 60,000

Full time

5 days ago

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Job summary

Socket.dev is seeking an Online Hospitality Support Coordinator to provide remote administrative and customer support for reservations and scheduling. The role emphasizes coordination, communication, and accuracy while maintaining a high level of client satisfaction in a virtual environment.

The position is fully remote, suitable for organized professionals who can work independently using online systems and digital platforms.

Qualifications

Strong written and verbal communication.
Excellent organizational skills and attention to detail.
Experience with online tools and remote work platforms.
Ability to manage multiple tasks independently.
Reliable internet access and a suitable home office.

Responsibilities

Provide online support for client inquiries related to reservations and scheduling.
Assist with coordination of hospitality-related services, including accommodations and associated arrangements.
Maintain accurate client records and reservation details in internal systems.
Communicate professionally with clients via email, phone, and digital platforms.
Review confirmations and documentation for completeness and accuracy.
Provide general administrative and customer service support.
Follow established procedures and workflows.
Collaborate with internal teams to ensure smooth service delivery.