Remote Hospitality Reservations Concierge

Destination Knot; New York (NY); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible, remote work environment

Comprehensive training and tools access

Supportive team culture

Exclusive travel discounts

Opportunities for personal growth

Job summary

A leading travel planning company is seeking a Hospitality Customer Service Representative for hotel reservations in a remote role. The ideal candidate will assist clients in selecting and booking hotels, ensuring seamless travel experiences. Responsibilities include maintaining client interactions, providing detailed information about hotels, and responding to inquiries. This position offers flexible working hours and the chance to develop professionally while enjoying travel discounts and perks. Salary ranges from $45,000 to $65,000 per year.

Qualifications

• Strong communication and customer service skills are essential.
• Friendly, professional demeanor with attention to detail is necessary.
• Ability to work independently managing multiple tasks is required.
• Basic computer proficiency and reliable internet connection are needed.

Responsibilities

• Communicate with clients to understand their hotel needs and preferences.
• Provide accurate information about hotel options and pricing.
• Assist clients with making and managing hotel reservations.
• Maintain accurate records of client interactions and bookings.

Skills

Strong communication skills

Customer service skills

Attention to detail

Ability to work independently

Job description

A leading travel planning company is seeking a Hospitality Customer Service Representative for hotel reservations in a remote role. The ideal candidate will assist clients in selecting and booking hotels, ensuring seamless travel experiences. Responsibilities include maintaining client interactions, providing detailed information about hotels, and responding to inquiries. This position offers flexible working hours and the chance to develop professionally while enjoying travel discounts and perks. Salary ranges from $45,000 to $65,000 per year.